Jewels by Erica Grace

Returns/Exchanges:

We offer a 3-day inspection period to make sure the item you bought is right for you.  If for any reason you are not satisfied, please notify us within 3 days of receipt and return the item back to us in its original condition for a full refund or exchange (less the cost of insured shipping; refund issued upon receipt and inspection of item).

We want you to be 100% satisfied with your purchase!

Shipping:

Our preferred shipping method is USPS Registered Mail.  We feel it is the safest and most cost effective service.  Buyers are responsible for all shipping and insurance costs (shipping charges are non-refundable), so if you prefer a different carrier or require expedited service, please do let us know and we will work with you. 

We require that all items be shipped fully insured for the full purchase price.

Payment Options:

We accept various payment options. You may pay by:

• Wire Transfer*
• Certified Bank Check*
• Personal Check* (subject to holding period until funds clear)
• Paypal
  

Please contact us for further instructions if you wish to make a purchase.

*Due to the high fees associated with Paypal transactions, we offer buyers an additional 2.5% discount off the purchase price if a payment method other than Paypal is used.      

Lay Away:

Layaways require 50% down.  We will hold an item for 3 business days to receive your deposit.   Layaway duration is 45 days, but may be extended at the discretion of Jewels by Erica Grace.

Payments (if applicable) must be made regularly, as scheduled, and we must receive them on or before the day they are due.   If more than 2 payments are late or, if the layaway is not paid off in full by the time the layaway is scheduled to end, the item(s) will be returned to stock.

Because layaway items are being taken off the market and held for you for an extended period of time, they will be sold as final sale only.  We do not allow returns or exchanges on layaway items.  

This includes items which are returned to stock due to non-compliance with the terms of the Layaway Agreement.  All funds paid upon the expiration of the layaway term will be forfeited.

Clasp my love around your neck,
Wear my heart on your finger.
My soul will be your pendant:
I live to adorn you -
You're the precious one.

- Grey Livingston

Having Said All That...

We are happy to work with you - be it on a lay-away piece, a custom piece, or a stock item - please feel free to ask here.